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12%,transparent);color:var(--color-danger);font-size:.85rem;text-align:left}.auth__back{display:inline-flex;align-items:center;gap:8px;font-size:.85rem;font-weight:600;color:var(--color-muted)}.auth__back:hover{color:var(--color-primary)}.auth__qr{display:flex;flex-direction:column;align-items:center;gap:14px;text-align:center;margin-bottom:20px}.auth__qr img{border-radius:12px;border:1px solid var(--color-border);background:var(--color-white)}.auth__qr-fallback{width:220px;height:220px;display:flex;align-items:center;justify-content:center;font-size:3rem;color:var(--color-muted);border:1px dashed var(--color-border);border-radius:12px}.auth__qr-title{font-weight:700;color:var(--color-dark);font-size:.95rem}.auth__qr-desc{font-size:.82rem;color:var(--color-muted);margin-top:4px}.auth__qr-secret{font-size:.82rem;color:var(--color-muted);margin-top:8px;word-break:break-all}.auth__qr-secret code{font-size:.9rem;color:var(--color-primary);background:color-mix(in srgb,var(--color-primary) 8%,transparent);padding:2px 6px;border-radius:6px}.auth__verify-as{margin-top:14px;font-size:.8rem;color:var(--color-muted)}.auth__loading{padding:18px 0;font-size:1.4rem;color:var(--color-muted)}.admin__nav-badge{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--color-accent);color:var(--color-white);font-size:.72rem;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.badge--unread{background:var(--color-accent);color:var(--color-white)}.chat-admin{display:grid;grid-template-columns:300px 1fr;gap:16px;min-height:480px}.chat-admin__list{background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius);overflow-y:auto;max-height:70vh;padding:8px;display:flex;flex-direction:column;gap:6px}.chat-admin__item{display:flex;flex-direction:column;gap:4px;padding:12px;border:none;border-radius:var(--radius-sm);background:transparent;text-align:left;cursor:pointer;color:var(--color-text);font-family:var(--font-body)}.chat-admin__item:hover{background:var(--color-light)}.chat-admin__item--active{background:color-mix(in srgb,var(--color-primary) 10%,transparent)}.chat-admin__item-top,.chat-admin__item-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.chat-admin__thread-title{flex:1;min-width:0}.chat-admin__thread-title strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-admin__back{display:none;flex-shrink:0}.chat-admin__item-bottom .badge{white-space:nowrap}.chat-admin__time{font-size:.72rem;color:var(--color-muted);white-space:nowrap}.chat-admin__snippet{font-size:.82rem;color:var(--color-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-admin__thread{display:flex;flex-direction:column;background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius);overflow:hidden}.chat-admin__thread-header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 16px;border-bottom:1px solid var(--color-border);background:var(--color-light)}.chat-admin__thread-header>span{display:flex;align-items:center;gap:10px}.chat-admin__status{font-size:.72rem;font-weight:700;padding:2px 8px;border-radius:999px}.chat-admin__status--open{background:#16a34a1f;color:var(--color-success)}.chat-admin__status--closed{background:#64748b24;color:var(--color-muted)}.chat-admin__messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px;max-height:60vh}.chat-admin__input{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--color-border)}.chat-admin__input .field__input{flex:1}.chat-bubble{max-width:78%;padding:10px 14px;border-radius:16px;font-size:.9rem;line-height:1.45;word-break:break-word}.chat-bubble--me{align-self:flex-end;background:var(--color-primary);color:var(--color-white);border-bottom-right-radius:4px}.chat-bubble--them{align-self:flex-start;background:var(--color-light);color:var(--color-text);border-bottom-left-radius:4px}.chat-bubble--bot{border:1px dashed var(--color-border)}.chat-bubble--me.chat-bubble--bot{background:var(--color-light);color:var(--color-text)}.chat-bubble--pending{opacity:.6}.chat-bubble__text{white-space:pre-wrap}.chat-bubble__meta{margin-top:4px;font-size:.7rem;opacity:.75}.chat-widget{position:fixed;bottom:24px;right:24px;z-index:90;display:flex;flex-direction:column;align-items:flex-end;gap:12px}.chat-widget__toggle{width:56px;height:56px;border-radius:999px;border:none;background:var(--color-primary);color:var(--color-white);font-size:1.3rem;cursor:pointer;box-shadow:var(--shadow-lg);transition:transform .15s ease,background .15s ease}.chat-widget__toggle:hover{transform:scale(1.05);background:color-mix(in srgb,var(--color-primary) 85%,var(--color-dark))}.chat-widget__panel{width:min(360px,calc(100vw - 32px));height:min(480px,calc(100vh - 120px));display:flex;flex-direction:column;background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow-lg);overflow:hidden;animation:toast-in .2s ease}.chat-widget__header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 16px;background:var(--color-primary);color:var(--color-white)}.chat-widget__title{font-family:var(--font-heading);font-weight:700}.chat-widget__subtitle{font-size:.78rem;opacity:.85;margin-top:2px}.chat-widget__close{background:transparent;border:none;color:var(--color-white);font-size:1.1rem;cursor:pointer}.chat-widget__body{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px}.chat-widget__hi{font-size:.95rem;color:var(--color-muted)}.chat-widget__notice{font-size:.8rem;color:var(--color-muted);padding:8px 10px;border-radius:8px;background:var(--color-light)}.chat-widget__typing{align-self:flex-start;font-size:.8rem;font-style:italic;color:var(--color-muted)}.chat-widget__start{display:flex;flex-direction:column;gap:12px}.chat-widget__input{display:flex;flex-direction:column;gap:6px;padding:12px 14px;border-top:1px solid var(--color-border)}.chat-widget__input .btn{align-self:flex-end}@media(max-width:720px){.chat-widget{bottom:16px;right:16px}.chat-admin{grid-template-columns:minmax(0,1fr);min-height:0}.chat-admin__list{max-height:none}.chat-admin:not(.chat-admin--detail) .chat-admin__thread,.chat-admin--detail .chat-admin__list{display:none}.chat-admin__thread{height:calc(100dvh - 190px);min-height:360px}.chat-admin__back{display:inline-flex}.chat-admin__thread-header{padding:10px 12px}.chat-admin__close-label{display:none}}